Transforming the Customer Experience in Insurance
1600 - 1645 BST | 20th August 2020
Transforming the Customer Experience in Insurance
- How is AI shaping insurance customer service?
- Could digital-first approaches unlock a new generation of customers?
- Exploring the importance of personalisation and data
Speakers:
- Charlotte Gregory, InsurTech Grow Adviser & Senior Associate, Browne Jacobson
- Marcin Kurczab, Innovation Director, PZU
- Evangelos Avramakis, Head Digital Ecosystems R&D, Swiss Re
- Elisha Deol, Global Insurtech Manager, KPMG