Keeping Customer Experience at the Heart of the Payments Evolution
1100 - 1145 BST  |  21st August 2020
Keeping Customer Experience at the Heart of the Payments Evolution
  • How are consumer expectations changing and are we currently meeting them?
  • How have tech giants, fintechs, and social media changed the payments landscape?
  • Are we doing enough to alleviate consumer concerns over security, cyber-attacks and data breaches?
Speakers

  • Huw Davies, Co-founder and Chief Commercial Officer, Ozone API
  • Swati Kalra, Change and Transformation Lead - Banking, Monese
  • Melanie Maier, EWPN Country Ambassador - Germany and Solution Lead, Entersekt
  • Ritesh Jain, COO|CTO, Former COO, Digital Technology Foundation, HSBC