Customer Trust: Improving Perceptions with Insurance Innovations
1000 - 1045 BST  |  19th August 2020
Customer Trust: Improving Perceptions with Insurance Innovations
  • How can we continue to build customer trust as an industry?
  • Does the culture of insurance need to change?
  • How can insurers use technology to become more transparent?
  • Is flexibility and personalisation the key to changing perceptions?
Speakers

  • Shân Millie, Founder, Bright Blue Hare
  • Peter Stockhammer, Managing Director, Generali Vitality
  • Adam Wickens, Senior Vice President, Marsh
  • Sam White, CEO, Pukka Insure
  • Amy Brettell, Head of Customer, UK Claims, Zurich Insurance Company